The "Dish" on the Washer

A new dishwasher came as part of our new house. As part of making the selections for the house back in May, we ordered a GE Profile dishwasher that touted its quiet package. Since the dishwasher was to be in an island and part of a completely tiled room, that sounded wonderful.


As alluded to in a previous post, Georgia was trying to work out how to run the dishwasher for maximum efficiency. Some, but not all, of the dishwasher soap stayed in the dispenser at the end of the cycle, every single time.

Amazingly, the manufacturer included “helpful” hints in the machine’s instruction book. It recommended several actions for the problem, and Georgia tried all of them. Our stubborn gal tried loading the dishwasher so that nothing was near the soap dispenser. She tried increasing the temperature of the hot water heater. She tried using different dishwasher soap. All to no avail, soap continued to pile up after each cycle.

Finally, Georgia splurged one day and had some chocolate ice cream. The bowl went into the dishwasher for cleaning, and the cycle started. Much to her astonishment, she found remnants of chocolate ice cream on the inside of the dishwasher after the cycle had completed! Enough was enough!

The very next morning Georgia called the office of the builder to report the problem. She was given the phone number of the local vendor who does warranty repair. A short call later, and the repair person was scheduled for the following day.

After a short examination, the repair person found the problem. The person who installed the dishwasher did not use a long enough supply hose to get to the dishwasher’s inlet valve. The supply hose had gotten kinked, decreasing the water supply to the unit. Unfortunately, the repair person did not have the necessary parts/tools to do the needed work.

When Georgia called the builder again, she was told that the supervisor would be calling her back. He did, and promised the plumber would arrive at noon the same day. Since she was busy working on getting the house set to rights, Georgia didn’t call the supervisor back until mid-afternoon to report that the plumber had not arrived.

A few phone calls later, and it turned out that the plumber had written down the wrong number. He also reported going to the house only to find no one home, even though our beleaguered heroine was present the whole day. When the plumber finally reached Georgia he promised that he would come to fix the dishwasher at 5pm.

The plumber did arrive, and saw the kinked hose. He said that he did not have any longer hoses on his truck. He promised that he would go to a local home improvement store to see if they had any longer supply hoses. If they did not have the hose he would have to complete the repair the next morning. Fortunately the store had the longer supply hose, and the plumber installed it that night.

Randy and Georgia were pleased to see that the dishwasher still ran quietly, but also produced clean dishes accompanied by an empty soap dispenser. And that is the “dish” on the washer.